Your privacy is for Mavin Gear very important. We have developed this privacy policy to provide you with information about how we process your personal data when you communicate with us.
“Personal data” is information relating to a natural person whose identity is known or can be ascertained. Categories of personal data processed by Mavin Gear on Clients:
PURPOSES AND LEGAL BASIS
Mavin Gear processes your e-mail address, telephone number, first name, last name, address also for the purpose of delivering important information regarding the services/products you have ordered, supporting communication in the pre-contractual phase and after the conclusion of the contract.
The legal basis for processing your email address and phone number for these purposes is Mavin’s legitimate interest Gear to provide you with important information about the services/products you have ordered.
Mavin Gear also processes your email address for the purpose of associating it with your order when communicating with our customer support representatives. The legal basis for such processing is our legitimate interest in providing you with quality customer support.
PERSONAL DATA PROCESSED WHEN COMMUNICATING WITH Mavin Gear
When you communicate with our customer support representatives by email, phone, online or in person, we collect personal information such as your first name, last name, address, phone number, email address. We may also create event logs that are useful for diagnosing problems related to your use of our Portal and for recording information about support or service issues. Within the limitations of applicable law, we may also record and review conversations with customer support representatives and analyze feedback users provide us through voluntary customer opinion surveys in order to improve customer service.
PURPOSE AND LEGAL BASIS
We use this information to provide customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal basis for processing such information for these purposes is Mavin’s legitimate interest Gear to provide you with quality customer support.
PERSONAL DATA TO BE PROCESSED IN CONTRACT WITH/THROUGH Mavin Gear COMMON PERSONAL DATA
If you order a product through the website www. mavin-gear.com, enter your first name, last name, gender, date of birth, email address, postal address and telephone number, and for some services also your nationality, travel document number, date of validity, country of issue. If you pay by transfer from a payment account, we process the name and surname of the account holder and the number of this account. If you pay by direct deposit to our account, we process the name and surname of the person who made the deposit to the account. The recipients of this data are the banks through whose systems the payment is made. In order to process your order, we process your name, surname, gender, date of birth, email address, postal address and telephone number, and for some services, also nationality, travel document number, expiry date, country of issue and your payment card details. . The legal basis for processing this data is the fulfillment of a contract or the fulfillment of pre-contractual measures based on your request. We also process your personal data as part of our fraud detection processes. The legal basis for processing your personal data for this purpose is our legitimate interest in protecting Mavin Gear and our customers from attempted fraudulent transactions.
CATEGORIES OF RECIPIENTS OF PERSONAL DATA
In order to provide the services/products you have ordered, we may need to transfer your personal data to other companies in other countries. If you are a client, depending on the services you have ordered, we will provide your personal data primarily to suppliers with whom you or we have concluded a contract for the provision of the services you have ordered. If you are an employee, your personal data will be provided to the health insurance company, the Social Insurance Company, the financial administration authorities and other relevant state administration authorities in accordance with the current applicable legislation.
OTHER DISCLOSURES OF INFORMATION
We may disclose your personal information to others: (a) if we have your valid consent; (b) in accordance with applicable law, such as a valid subpoena, court order, legal process or other legal obligation; (c) to enforce our terms and conditions or policies; or (d) as necessary to exercise available legal remedies or defend legal claims. In addition, we may transfer your personal information to a related entity, subsidiary or third party in the event of any reorganization, merger, sale, joint venture, assignment or transfer of all or part of the business, assets or ownership interest. Mavin Gear , or other handling of them, including (without limitation) in connection with bankruptcy or similar proceedings, provided that the entity to which we transfer your personal data may not process your personal data in a manner other than as specified in this Personal Data Protection Policy . We may do this without notifying you and, if required by applicable law, without obtaining your consent.
COOKIES, PIXELS AND THEIR USE
Cookies are small pieces of data that are stored in your browser or mobile device when you browse a website. Pixels are small images or “chunks of code” found on a website or email that collect information about your browser or mobile device, and some may also store cookies . If you visit our website again, we will remember the information you entered for a certain period of time thanks to cookies . In addition, the site will “recognize” you and offer you the information you prefer, ensure that you do not repeat an ad already displayed or allow you to enter or offer you to supplement data filled in during previous visits to the web environment and, in connection with this information, display relevant content and offer estimated activities and services we think you might use. Cookies have different “durability” times and are divided into: session cookie – is deleted when the browser is closed permanent cookies – remain stored on your device even after browsing our website We use cookies to analyze website traffic through a number of services listed below. These are analytical tools that help us understand your behavior on our website and therefore tailor more relevant content to you. Cookies can be used for statistical data on website usage without personally identifying individual visitors
WHAT COOKIES DO WE ASSESS?
Operational cookies – these cookies are used to record and analyze the behavior of visitors on the website and subsequently to improve its functionality and appearance. If you disable these cookies , we cannot guarantee the full functionality of our site. Google Analytics – is an analytical tool for tracking user behavior on the site. The customer is evaluated in Google Analytics only on the basis of cookies , and the digital agency Nowera does not send any personal data of users. For more information on privacy, visit their website. Marketing cookies – They are used to optimize displayed content and advertising in relation to visitor habits and the effectiveness of advertisers’ marketing communications. For example, they will prevent you from unnecessarily frequent display of advertisements from an area you are not interested in. Google: Google Analytics , The tag manager is used to track statistics about the location and demographic categories of users, their interests and behavior on the website and information about the devices they use to connect to the website. We also use the Google Search tool Console , which helps us understand how visitors find our website and improve our search engine optimization. Learn more about how this analytics data can be used, how you can regulate its use and how you can withdraw your consent to the use of your data. Facebook Connect – Facebook Connect allows your Facebook account to interact with other websites. For more information on privacy, visit their website.
AUTOMATED DECISION-MAKING AND PROFILING
If we have your consent to process your personal data for marketing purposes, we link it to information about your activities on the website. The purpose of this link is to better recognize your preferences and interests and, on this basis, to better adapt the offers directly to you and to personalize the content of the website. You can object to such processing at any time, or if an automated decision would affect your rights and freedoms, you can request an individual decision from us. The method of withdrawing consent is described below, in the section Contact information.
LENGTH OF RETENTION OF BROWSING DATA We keep
the information that we associate with cookie data based on the consent you have given us, or according to the duration of the contractual relationship between us and you. We will retain the combined data from cookies and our systems for as long as necessary for the purpose for which it was collected, but no longer than 13 months.
UPDATES TO THE
PRIVACY POLICY We may change this Privacy Policy from time to time as we add new services and products, improve our current offerings, and as technology and laws change. The date this Privacy Policy was last revised can be found under the heading “Updated” at the top of this page. Any changes will become effective upon publication of the revised Privacy Policy.
STORAGE OF PERSONAL DATA
We will retain your personal data until you give us your consent, we have a legitimate interest in their retention, or until we are required to do so by applicable laws. After the specified retention period, your personal data will be destroyed. The “Your Rights” section below describes your right to erasure.
YOUR RIGHTS
According to the General Data Protection Regulation, you have the right to Mavin Gear to access your personal data and further exercise your following rights: find out Mavin Gear processes your personal data and, if so, what personal data it is and the reason for processing it right to rectification of personal data – this gives you the opportunity to correct any incomplete or inaccurate information we hold about you right to erasure of personal data – this allows you to request us to delete your personal data if there is no reason for us to continue processing them right to data portability – you have the option to transfer your personal data in an electronic and structured form from Mavin Gear to another entity the right to limit the processing of your personal data – you can ask us to suspend the processing of your personal data for a certain period of time, for example if you want us to prove their accuracy or the reason for their processing the right to object to the processing of your personal data – you have the right to object, if personal data are processed for the reason that the processing is necessary for the purposes of the legitimate interests of the operator or a third party, if these interests prevail over the interests or rights of the data subject requiring the protection of personal data, especially if the data subject is a child. Furthermore, you can also object if personal data is processed for the purpose of direct marketing, including objecting to the fact that you are subject to a decision based solely on the automated processing of personal data, including profiling, the right to withdraw consent – if we process your personal data based on your consent , you have the right to revoke this consent at any time, the right to file a complaint with the supervisory authority – the supervisory authority for data protection is the Personal Data Protection Office, which you can contact if you believe that your personal data is not being processed in accordance with applicable legislation.
COMPANY INFORMATION
nowera s.r.o.
ID number: 53083806 VAT number: 2121254729
Dolnomajerská 1133/33 926 01 Sereď
Business register: Okresný súd Trnava, oddiel sro , insert no. 46789/T
CONTACT INFORMATION
If you have any further questions regarding the processing of your data, the exercise of your rights, you can contact us at the following email address: shop@mavin-gear.com
